Privacy Policy

Last updated: April 2026

Vero Technology respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African privacy legislation.

1. Who We Are

Vero Technology operates verotechnology.co.za. We are the responsible party for the personal information you share with us when using our website or placing orders.

2. Information We Collect

We may collect the following personal information from you:

  • Full name
  • Email address
  • Phone number / WhatsApp number
  • Delivery address
  • Billing information (we do not store full card details — payments are processed by secure third-party providers)
  • Order history and product preferences
  • IP address and browser information (via cookies — see our Cookie Policy)

3. Why We Collect Your Information

We collect and use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your order, delivery, and warranty
  • Provide after-sales and customer support
  • Send you promotional emails if you have opted in (you may unsubscribe at any time)
  • Improve our website and product offerings
  • Comply with legal obligations

4. How We Store and Protect Your Information

Your personal information is stored securely on our website platform. We use industry-standard SSL encryption to protect data transmitted through our website. We take reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your information.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Courier and logistics partners (solely for delivery purposes)
  • Payment processors (solely to process your payment)
  • IT and website service providers who assist in operating our platform
  • Law enforcement or regulatory bodies where required by law

6. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us via our Contact page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

9. Contact Us

For any privacy-related queries, contact us via our Contact page at verotechnology.co.za.

You may also contact the Information Regulator of South Africa at inforeg.org.za if you have concerns about how we handle your data.